| Help Desk: Hobbydecal.com
Privacy Policy |
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1. About Us:
- Hobbydecal.com is completely dedicated to your total satisfaction.
- If you have any suggestions or comments please email us at help@hobbydecal.com.
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2. Personal Information:
- All personal information collected by Hobbydecal.com and its partners
will be kept in strict confidence and will not be shared with any outside
parties.
- If you correspond by e-mail with Hobbydecal.com, your e-mail address
will be included in our mailing list, keeping you up to date with recent
changes and news from Hobbydecal.com. Addresses are removed by request.
- You may be asked, at our discretion, to provide a scanned or faxed copy
of your credit card and signed photo ID for verification purposes.
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3. Order Forms:
- Our site uses an order form for customers to request information, products,
and services.
- We collect contact information (like their email address).
- Contact information from the order forms is used to ship purchases,
information about our company.
- The customer's contact information is also used to send promotional
material from some of our partners to our customers, and to get in touch
with the visitor when necessary.
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4. General Terms:
- All orders must be prepaid in US funds. Sorry, no c.o.d.'s.
- Prices subject to change without notice.
- All prices are posted in US Dollars.
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5. Billing and Credit Cards:
- Transactions will appear under the name '2Checkout.com' on your Credit Card
statement.
- We are a fully VeriSign accredited secure site. The credit card information you provide us with is forwarded directly to our banking partner over a secure server. For your maximum security, We do not see, capture or store your credit card information in any form. Our banking partner supplies us with a reference number that is used to issue refunds or amendments to your bill if required.
- We use the most advanced security technology, Secure Socket Layers (SSL) to encrypt the transmission of your sensitive information. Thus, while your information is traveling through the web, it is virtually impossible to trace or read.
- Charges to Credit Cards will be for the total of product shipped.
- Any overpayments will be credited to your account for your future use.
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6. Backorders:
- If your item is not in stock, we will back order it immediately for
you. We aim to deliver all product will be with you within 14 days even
if it is not in stock.
- Backorders will be tracked & shipped as product becomes available.
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7. External Links:
- This site contains links to other sites.
- Hobbydecal.com is not responsible for the privacy practices or the content
of such Web sites.
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8. Shipping and International Delivery Times:
- We are renowned for our speedy delivery service wherever you live in
the world. However, we are at the mercy of your local courier.
- All European, North America and Australasia orders will normally arrive
within 7 days. Asia, and Japan usually take around 6 days.
- Overseas orders will be shipped by 'Air Mail,' unless EMS is specifically
requested.
- The basic Air mail shipping charge of $3.00.
- Orders are usually shipped within 2 working days of receiving payment.
- If you feel your order is unusually delayed please send an email to: help@hobbydecal.com
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9. Returns:
- Missing or Damaged parts will be replaced free of charge. We may require
you to return the damaged product, at your cost, for verification. Please
contact us to arrange replacements.
- Returns of website orders will not be accepted.
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